Australian Financial Complaints Authority

About AFCA           Apply for membership          Rules consultation

 

1800 931 678

Members 1300 56 55 62

info@afc.org.au

GPO Box 3 Melbourne VIC 3001

Welcome to the
Australian 
Financial 

Complaints 
Authority

Australian Financial Complaints Authority - Homepage

From 1 November 2018, the Australian Financial Complaints Authority (AFCA) 
will provide free, fast and binding dispute resolution to consumers and small businesses

If you currently have a complaint with your financial services provider,
contact one of the three external dispute resolution schemes